Between us, we have great plans!



“How long is breakfast available?”, “Wake me up tomorrow at 7.00 a.m.”, etc. Gustaffo Chatbot is ready to answer your guests questions. 24 hours per day, 7 days per week.

Voice Assistant

“Alexa, tell me the daily news”, “Alexa when do i need to check-out”, etc. Do your guests love to talk with a virtual assistant? Amazon Echo will join the reception team in autumn 2017.

Gustaffo instant

Gustaffo talks to your guest via your hotel website, Facebook or Gustaffo landing page. Want to know more about that? Just call us!

Notify your guests

Send push messages with available offers - like spa, straight on your guests mobile phones.


Splash Screen

Promote top sellers quick & easy.


Web Check-in

Welcome your guests in the most convenient way. The online web check-in saves time and provides all the necessary information.

Web Check-out

Guests can check-out and pay their invoice online, with Gustaffo. Just leave the access card in the room and get your invoice per email.

Guest folder

Every information about your hotel is digital available for your guest.


Gustaffo is designed to support any language. Guests can browse your services & guest folder in their native language. This way your international guests feel like home.

Book Hotel Services

Guests can book quick and easy a table in the restaurant, spa treatments, room service or other services - increase your sales performance.

Contact Reception – Live-Chat

Edit incoming requests, solve occurring problems, offer special services or just meet your guests in the live-chat.


Laundry Service

Order laundry service quick & easy.

Digital Newspapers & Magazines

Provide your guests a wide range of media content in your hotel‘s own media box. Your guests will read and love it!
Guest Live-Chat

Guest Live-Chat

Let your guests chat with each other and share experiences.
Direct Booking

Direct Booking

Guests can book additional nights direct without booking.com


Wake-up Call

Good morning dear guest! Your guests wake up on time.


No matter if it snows, rains or the weather is sunny – with Gustaffo you will be informed on time.

Offline Map & City Guide

Your guests will love this smart map! It works offline, shows restaurants or cafés and acts as a city guide.

External Offers

Do you have any external offers/partners? All the best for your guest!


Taxi Service

A taxi for your guests? Nothing easier than that!

Iron/Ironing Board

Your guests can order an iron and ironing board, if necessary.

Porter Service

Gustaffo loves to take care of your guest’s luggage.

Room Clean-up

If necessary, your guests can order an extra room clean-up.


Late Check-out

Your guests can also check out later, if they wish.

Guest Feedback

Get quick & easy a feedback of your guests and publish it on tripadvisor, etc.


Our reports tell you what your guests are really interested in.
Pre-stay Email

Pre-stay Email

Inform your guests prior their arrival about travel information, weather and anything else you want to let them know upfront.

Protected Areas

Password protection

You can protect icons with a password - for example, information about a conference that should only be available to participants or services.
Pillow Menu

Pillow Menu

Let your guests choose their desired pillow from Gustaffo - they will love your exceptional service!

... and much more

The flexible structure of Gustaffo allows you to add any information or service for your guest. If you can image it, Gustaffo can do it!