Lots of channels - one inbox: The dialogue with your guests has never been so comfortable, you will not miss any requests - and you are able to respond to your guest in real time, on their favourite messenger!
After the app boom, messengers are "the next big thing" - and with Gustaffo you are right at the very top ! No matter if your guest contacts you via your website, the Gustaffo Mobile Concierge, Facebook, Whatsapp, Wechat, Twitter, email or SMS: the message goes right into an inbox from which you can comfortably reply in real time - the answer then goes back to your guest on the same channel. This way you achieve an unprecedented connection to your customer: You can easily contact the guest on their favourite messenger and they can communicate in the same way with you as with friends and family. Your team does not have to constantly check five different channels for news, everything is routed conveniently to Gustaffo. And if your team does not respond immediately: All channels can of course be combined with our bot, through which the guests can automatically retrieve information and order services.