Solution
Check-in and check-out without queues.
Guests check in on their phone before they arrive or at a kiosk in your lobby, and check out online on their way out.
The challenge
Arrival peaks, paper forms and long check-out lines keep your team at the desk.
Arrival peaks
Everyone arrives at 3 p.m., and there’s one receptionist.
Paperwork
Registration forms and passport copies are typed in by hand.
Check-out lines
Guests wait to settle bills on their way to the airport.
How Gustaffo solves it
Check-in from the sofa
Online check-in opens days before arrival. Guests add details for everyone in the party, scan their passport and sign on screen.
- Passport scan that fills in the form
- Details for every guest, children included
- Digital signature and registration cards
Or at the lobby kiosk
The same check-in runs on a kiosk in your lobby, locked with a PIN, with your staff on hand whenever needed.
- Same flow on mobile and kiosk
- PIN lock for lobby use
- Staff assistance when needed
Check-out on the way to the airport
Guests review every charge, split personal and company costs, add a tip and pay with their saved card. Payments are posted to the folio automatically.
- Charges line by line
- Split between personal and company card
- E-receipt right after payment
See it with your own hotel in mind.
Book a 20-minute demo. We walk you through the parts that matter most to you and show how they connect to your systems.